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FAQ ONLINE LEARNING

1. How does Lingua Grupa ensure data and privacy protection?

Lingua Grupa d.o.o has complied with the General Data Protection Regulation and the Act on Implementation of General Data Protection Regulation.
For further information about GDPR please visit the official website of the Personal Data Protection Agency:

https://azop.hr/info-servis/detaljnije/opca-uredba-o-zastiti-podataka-gdpr

2. Where can I find support for online learning?

Lingua Grupa d.o.o. has prepared instructions to facilitate the access to online learning tools and to help you with their features. You can find all instructions at:

https://linguagrupa.hr/upute-online-learning

Out team is at your disposal for any questions:

Ivana Lieli ivanalieli@linguagrupa.hr
Tanja Miličević tanja.milicevic@linguagrupa.hr
Sunni Vukelic sunni.vukelic@linguagrupa.hr
Petra Škarić petra.skaric@linguagrupa.hr
Morana Dropulić moranadropulic@linguagrupa.hr
Renata Stjepanović renata.stjepanovic@linguagrupa.hr

3. What is a Microsoft account?

A Microsoft account is your own private/company account or a Microsoft account assigned to you by Lingua Grupa. You need a Microsoft account in order to access the training through the Microsoft Teams app. Before logging into the MS Teams app, check your Microsoft account data (username and password).
You can find more about Microsoft Account at:

https://account.microsoft.com/

4. Where can I download the latest versions of instructions for online learning?

You can download the latest versions of instructions for accessing and using the Microsoft Teams app at:

https://linguagrupa.hr/upute-online-learning

You can find more about Microsoft Teams at: https://support.office.com/hr-hr/teams

5. Where can I download the Microsoft Teams app to my computer or other supported device?

You can download the Microsoft Teams app from the following page: https://teams.microsoft.com/downloads

Important: Download the correct version of the application for your computer or other supported device.

6. What if I forget my password?

If you are using your own private/company Microsoft account to sign up to Microsoft Teams, follow the steps at: https://account.microsoft.com/

If you are using the Microsoft account assigned to you by Lingua Grupa, in order to sign up to the Microsoft Teams app, ask your teacher for your new initial password.

7. How will I be notified that I have been added into one of the teams in the Microsoft Teams app?

If you have been added into a team by Lingua Grupa with your own private/company Microsoft account, Microsoft Teams will send you an email about joining the team.

If you have been added into a team by Lingua Grupa with a Microsoft account assigned to you by Lingua Grupa, you teacher will send you your username and your initial password.

Instructions for accessing and using the Microsoft Teams app can be downloaded at:

https://linguagrupa.hr/upute-online-learning